ClubHouse Casino Cookies Policy

At ClubHouse Casino, we believe that transparency is the foundation of trust. When you visit our website at theClubHouse Casino.com, we use cookies and similar tracking technologies to ensure you receive the best possible experience. This Cookies Policy explains what cookies are, how we use them, and what choices you have regarding their use. By continuing to browse our platform, you agree to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — whether you access our ClubHouse Casino app, desktop site, or mobile web browser — when you visit our website. These files allow us to recognise your device on subsequent visits, remember your preferences, and provide you with a personalised and secure gaming experience. Cookies are widely used by online services, including casino platforms, to make websites function efficiently and to gather analytical information.

In addition to standard cookies, we may also use related technologies such as web beacons, pixels, and local storage to enhance the way our platform operates. References to "cookies" in this policy include all such technologies unless stated otherwise.

How We Use Cookies at ClubHouse Casino

Here at ClubHouse Casino, we use cookies for a variety of purposes that fall into the following key categories:

1. Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, certain features — such as logging into your account, processing transactions, and maintaining session security — would not function. We use strictly necessary cookies to:

  • Authenticate your identity when you complete the clubhouse casino login process
  • Maintain your session securely throughout your visit
  • Detect and prevent fraudulent activity on our platform
  • Ensure compliance with our regulatory requirements under the Tobique Gaming Commission licence no. 0000002
  • Process payments securely across all supported methods, including Visa, Skrill, and cryptocurrency via CoinsPaid

Because these cookies are strictly necessary, they cannot be disabled through our cookie preference settings.

2. Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our ClubHouse Casino platform. This information helps us improve the overall quality of our website and identify any areas that require attention. Specifically, we collect data on:

  • Pages you visit most frequently on our site
  • How long you spend on different sections of our casino
  • Any error messages you encounter during your session
  • Whether you accessed us via the clubhouse casino app or desktop browser
  • Traffic sources that directed you to theClubHouse Casino.com

The data gathered through performance cookies is aggregated and anonymised — we do not use it to personally identify you.

3. Functionality Cookies

Our ClubHouse Casino platform uses functionality cookies to remember your preferences and personalise your experience. These cookies allow us to:

  • Remember your preferred language, currency, and display settings
  • Store your region-specific preferences, which is particularly important for players accessing us from Australia, Ireland, New Zealand, Canada, and other supported locales
  • Pre-fill certain fields to save you time during the clubhouse casino login Australia process or similar regional flows
  • Remember whether you have accepted or declined specific cookie categories

4. Marketing and Targeting Cookies

At ClubHouse Casino, we and our trusted third-party partners may use marketing cookies to deliver relevant promotional content — including information about our welcome bonuses, free spins offers, and clubhouse casino bonus codes — to you both on and off our website. These cookies help us ensure that you see advertisements relevant to your interests rather than generic content.

Marketing cookies may be used to:

  • Track whether you clicked on a specific promotional link, such as a clubhouse casino no deposit bonus code offer
  • Measure the effectiveness of our advertising campaigns
  • Build audience profiles to serve you personalised promotional content across partner websites
  • Limit how many times you see the same advertisement

You can opt out of marketing cookies at any time through our Cookie Preference Centre, accessible from the footer of our website.

Third-Party Cookies

Our ClubHouse Casino website integrates with a number of third-party services that may also set cookies on your device. These include analytics providers, payment processors, and game software studios such as NetEnt, Pragmatic Play, Ezugi, and Playtech, among many others. Paysafe-related transactions on our platform are processed by Tronabriz Limited, which may have its own cookie practices.

We do not control third-party cookies and are not responsible for them. We encourage you to review the privacy and cookie policies of any third-party services you interact with through our platform.

Cookies and Your Account Security

At ClubHouse Casino, security is our highest priority. Certain cookies we deploy are specifically designed to protect your account. When you log in — whether via the clubhouse casino app download on mobile or directly through our desktop site — session cookies verify that your connection remains authenticated. These also help us detect suspicious login behaviour and protect you against unauthorised access.

Please note that clearing your browser cookies may log you out of your account and require you to re-enter your credentials the next time you visit. We recommend that you only clear cookies if you understand this impact on your session.

How to Manage Your Cookie Preferences

We respect your right to control how cookies are used when you visit our platform. Here at ClubHouse Casino, we provide you with the following options to manage your preferences:

Cookie Preference Centre

You can access our Cookie Preference Centre at any time by clicking the "Cookie Settings" link in the footer of our website. This tool allows you to accept or decline non-essential cookie categories, including analytics and marketing cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically configure your browser to:

  • Block all cookies from being set
  • Delete cookies that have already been placed on your device
  • Receive a notification each time a cookie is about to be set
  • Allow cookies only from specific websites you trust

Please be aware that restricting cookies may affect the functionality of certain features on our platform, including the ability to complete transactions or access your loyalty account within the ClubHouse Casino 15-tier Clubhouse Points programme.

Opt-Out of Analytics

If you wish to prevent analytics providers from collecting data about your behaviour on our site, most major providers offer a browser opt-out tool or plugin. We recommend consulting the relevant provider's documentation for instructions.

Cookies and Responsible Gaming

We are committed to promoting responsible gambling. Some cookies on our ClubHouse Casino platform are used specifically to support responsible gaming tools — for example, to remember self-exclusion preferences, deposit limits, or session time reminders that you have set within your account. These cookies are classified as strictly necessary and cannot be disabled, as they are essential to upholding our responsible gaming obligations.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. When we make material changes, we will notify you by updating the effective date of this document and, where appropriate, providing a notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or about how ClubHouse Casino handles your data more broadly, please do not hesitate to reach out. Our support team is available 24/7 and can be contacted at:

  • Email: help@theClubHouse Casino.com
  • Operator: Novatrix SRL, Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica
  • ADR disputes: disputes@egis-adr.com (via EGIS — egis.io)

At ClubHouse Casino, we value your trust and are committed to handling all personal data — including data collected via cookies — responsibly, transparently, and in accordance with applicable data protection standards.