ClubHouse Casino Terms and Conditions

Welcome to ClubHouse Casino. These Terms and Conditions govern your use of our website and services at theClubHouse Casino.com. By registering an account and using the ClubHouse Casino platform, you agree to be bound by all provisions set forth in this document. We encourage you to read these terms carefully before proceeding. Our services are operated by Novatrix SRL, incorporated under the laws of Costa Rica, company registration number 3-102-893958, with registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. Paysafe-related transactions are processed by Tronabriz Limited. We hold an e-gaming licence (no. 0000002) issued by the Tobique Gaming Commission.

1. General Provisions

At ClubHouse Casino, we operate this platform exclusively for entertainment and real-money gaming purposes in jurisdictions where such activity is permitted by law. These Terms and Conditions constitute a legally binding agreement between you (the player) and us as the operator. By accessing the ClubHouse Casino login page and creating an account, you confirm that you have read, understood, and accepted these terms in their entirety.

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher
• You are responsible for ensuring that online gambling is legal in your country of residence
• We reserve the right to amend these terms at any time with reasonable notice
• Continued use of our services following any update constitutes your acceptance of the revised terms

2. Account Registration and Eligibility

At TheClubhouse Casino, we permit only one account per person, household, IP address, or device. Attempting to create multiple accounts may result in permanent suspension and forfeiture of any associated balances. You must provide accurate and complete information during registration. We reserve the right to verify your identity at any time.

2.1 Restricted Jurisdictions

Our ClubHouse Casino online services are not available to residents of the following countries: Afghanistan, Belarus, Canada (New Brunswick and Ontario), Central African Republic, China, Cuba, Cyprus, Democratic Republic of Congo, Georgia, Haiti, Iran, Iraq, Israel, Libya, Malta, Myanmar, Netherlands, North Korea, Poland, Russia, Somalia, South Sudan, Syria, United Kingdom, United States of America, Venezuela, and Yemen. The use of VPN services to circumvent these restrictions is strictly prohibited.

2.2 Cryptocurrency Account Holders

Players who choose to use Bitcoin or other supported cryptocurrencies must complete full identity verification before commencing play at ClubHouse Casino. We apply this requirement to maintain the integrity of our platform and comply with applicable anti-money laundering standards. Special regional conditions also apply: players from Sweden are not eligible for bonuses, and players from Finland are not eligible for welcome packages or no-deposit free spins.

3. Deposits and Supported Currencies

At ClubHouse Casino, we support a wide range of fiat and cryptocurrency payment options. Our internal operating currency is EUR, and we do not facilitate direct fiat-to-crypto conversions. The minimum deposit amount is EUR 20 or its equivalent in your chosen currency.

3.1 Accepted Currencies

We accept the following fiat currencies: EUR, USD, CAD, AUD, INR, NOK, RUB, PLN, NZD, JPY, KZT, and ZAR. Supported cryptocurrencies include BTC, BCH, ETH, LTC, DOGE, USDT, XRP, BNB, ADA, and TRX, processed via CoinsPaid.

3.2 Deposit Methods

Our ClubHouse Casino app and desktop platform support the following deposit methods, all of which are free of charge and processed instantly:

• Visa, Mastercard, Maestro (min. EUR 20 / max. EUR 4,000)
• Google Pay (INR market)
• Neteller, Skrill, ecoPayz, MuchBetter, MiFinity, SticPay, Astropay
• Paysafecard, Flexepin, NeoSurf, CashtoCode
• NET Banking, Interac, Bank Transfer
• CoinsPaid (BTC, BCH, ETH, LTC, DOGE, USDT)

4. Withdrawals

At TheClubHouse Casino, we aim to process all approved withdrawal requests within 72 hours. Card-based withdrawals via Visa or Mastercard may take 3 to 5 business days. Bank transfers are typically completed within 3 business days, while e-wallet and cryptocurrency withdrawals are processed near-instantly following approval. The minimum withdrawal amount is EUR 20 or equivalent.

4.1 Withdrawal Limits

We apply the following withdrawal limits to all player accounts:

• Weekly rolling limit: EUR/USD 7,500
• Monthly limit: EUR/USD 15,000
• Maximum daily profit: USD 100,000 for VIP players; USD 50,000 for non-VIP players
• Winnings from no-deposit bonuses are capped at EUR/USD 100
• Progressive jackpot winnings are paid in full and are excluded from standard withdrawal limits
• Bank transfer intermediary fees of up to EUR 16 may apply

5. Bonuses and Promotions

Our ClubHouse Casino bonus structure is designed to reward players generously. The Welcome Package offers up to EUR 5,000 and 200 free spins across three deposit stages. The first deposit bonus provides 100% up to EUR 2,000 plus 100 free spins (or 150% up to EUR 2,000 plus 100 free spins using the code BIG150). The second package offers 75% up to EUR 1,000 plus 50 free spins, and the third provides 50% up to EUR 2,000 plus 50 free spins.

All clubhouse casino bonus codes and associated promotions are subject to a 40x wagering requirement. Free spins are awarded on Elvis Frog Trueways (20 spins per day over four days), with a maximum win from free spins of EUR 200 and from bonus money of EUR 1,000. Bonuses must be used within 7 days of activation. The minimum qualifying deposit is EUR 20.

5.1 Ongoing Promotions

At ClubHouse Casino, we offer a full weekly promotional calendar including Monday cashback (5%), Tuesday 20% Reload, Wednesday free spins on deposit, Thursday Free Spins Tournament, Friday 20% Refill, Saturday 50 free spins, and Sunday 50 free spins for members. We also participate in Drops & Wins with a monthly prize pool of EUR 2,000,000. A dedicated Crypto Welcome Package matched up to 0.5 BTC is available for cryptocurrency users.

5.2 Bonus Wagering Contributions

• Slots: 100% wagering contribution (exclusions apply)
• Table games, roulette, and video poker: 25% contribution
• Live dealer games: 0% contribution (live games do not count toward bonus wagering)

6. Loyalty Programme

Our ClubHouse Casino rewards programme, known as Clubhouse Points, features 15 membership tiers ranging from Member to Platinum+, plus an invitation-only VIP level. Players earn 1 point for every EUR 30 wagered on slots or EUR 120 on live games (bonus money earns points at 50% of the standard rate). Benefits include per-tier free spins on Treasures of Cleopatra, EUR rewards, weekly cashback ranging from 3% to 8%, birthday bonuses, and a dedicated personal account manager. The maximum weekly cashback is EUR 5,000, with a 5x wagering requirement applied to cashback funds.

7. Responsible Gaming

At ClubHouse Casino, we are firmly committed to promoting safe and responsible gambling. We provide a range of tools to help you manage your gaming activity, including deposit limits, wagering limits, session time limits, cooling-off periods, and self-exclusion options. If you feel that your gambling may be causing harm, we encourage you to contact our support team immediately.

8. Customer Support and Disputes

Our ClubHouse Casino support team is available 24 hours a day, 7 days a week via live chat and email. You can reach us at help@theClubHouse Casino.com. For dispute resolution, we have appointed EGIS (egis.io) as our independent Alternative Dispute Resolution provider. ADR-related correspondence should be directed to disputes@egis-adr.com.

9. Intellectual Property and Governing Law

All content on the ClubHouse Casino platform, including but not limited to software, graphics, game content, and trademarks, is the exclusive property of Novatrix SRL or its licensed partners. You are granted a limited, non-transferable licence to use our services for personal entertainment purposes only. These Terms and Conditions are governed by the laws of Costa Rica, and any disputes shall be subject to the jurisdiction of Costa Rican courts unless resolved via our ADR process.

10. Limitation of Liability

We provide our services on an "as is" basis. At ClubHouse Casino, we make every effort to ensure uninterrupted service, but we cannot guarantee that the platform will be free from errors, interruptions, or technical issues at all times. We shall not be held liable for any losses arising from system downtime, unauthorised access to your account resulting from your failure to safeguard your credentials, or any third-party service disruptions. Your use of our services is entirely at your own risk, and you agree that our total liability to you shall not exceed the value of funds held in your account at the time of the relevant event.